SOME TOPIC AREAS & PROGRAMS FROM TALMAGE ASSOCIATES

MANAGEMENT & LEADERSHIP

  • Managing Performance through Coaching
  • Performance Management
  • Giving Feedback
  • Conducting Performance Discussions
  • Results-based Leadership
  • Exceptional Management Practices
  • Motivational Management
  • Coaching for Service Excellence
  • Managing for Results
  • Developing Effective Leadership Skills
  • Problem Solving
  • Developing Innovative Business Solutions
  • First Line Leader
  • Emerging Leader
  • Managing Ineffective Performance
  • Making the Business Case
  • Leading across Boundaries
  • Leading with Influence

INTERPERSONAL COMMUNICATION SKILLS

  • Skillful Communications
  • Influence: Collaborating for Results
  • Myers-Briggs Type Indicator (MBTI®) Team Building
  • Making Ethical Business Decisions
  • Understanding Team Dynamics
  • Effective Presentation Skills
  • Listening
  • Conflict Management
  • Effective Negotiation Skills

SALES & CUSTOMER SERVICE

  • Strategic Prospecting
  • Consultative Skills for Customer-Driven Sales Conversations
  • Dynamic Selling
  • Developing Conversation Strategies for Senior Level Customers
  • Conducting Conversations with Senior Level Customers
  • Exceptional Sales Performance
  • Strategic Sales Presentations
  • Uncovering Customer Needs
  • Uncovering Sales: Developing an Opportunity and Proposing a Solution
  • Achieving Service Excellence
  • Dealing with Difficult Customers
  • Negotiation Skills
  • Account Strategy
NOTE: Many of these programs were designed and developed by either
The Forum Corp or Results By Design